Terms & Conditions

Cancellation / prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what condition may apply to each option when making your selection.

Refundable damage deposit

A damage deposit of AED 250 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds Child policies

Children of any age are welcome. Children aged 12 years and above are considered adults at this property. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

12+ years, Extra bed upon request, AED 100 per person, per night Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay. The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information. There are no cots available at this property. All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.

As per UAE law, you must present a valid ID (Passport or UAE National ID) upon check-in. Photocopies will not be honoured. Children below 5 years can eat for free, a maximum of two kids only free per family. Children 6 to 11 years of age half price applicable for the menu or buffet. For children above 12 years, a normal buffet or menu price is applicable. Kids menu is available but no discount is applicable. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Thanks and Regards, The Gravity Hotel

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